Recent Articles
Call Forwarding in 3CX
Guide to Call Forwarding in 3CX Call forwarding in 3CX lets you control what happens to your calls when you’re busy, away, or simply want calls to go somewhere else. You can set different forwarding rules depending on your status (Available, Away, Do ...
How To Use Shared Parking On 3CX - Physical Handset
? How to Use Shared Parking in 3CX Quick, easy guide for handling calls using Shared Parking BLF keys Shared Parking allows you to place a caller on hold in a shared spot so another team member can pick the call up from their own phone. It’s ideal ...
How To Perform An Attended Transfer On 3CX - Yealink T54W
? How to Perform an Attended Transfer on a Yealink T54W (3CX) An attended transfer allows you to speak with another agent before transferring the caller. This is useful when you need to brief a colleague or check if they are available before sending ...
What is the process to port my mobile number to Summit?
How to Port Your Mobile Number Keeping your mobile number when switching providers to Summit is easier than many people expect. The process is almost always quick and designed so you experience little (if any) downtime. Below are two easy ...
How to Create Holidays in 3CX (3 Simple Steps)
Note: Only users with Admin access can create or edit holidays in 3CX. 1. Open Office Hours Sign in to your 3CX Web Client, go to Admin, and select Office hours. If your system uses departments, choose the department you want to manage. 2. Add a ...