4G Fail Over Testing

4G Fail Over Testing


4G Fail Over Testing with Summit Managed Router


When you have a Summit 4G failover service connected to a Summit managed router, it is HIGHLY recommended to perform regular 4G fail over testing to ensure it is available and operational when needed.

If testing is not performed regularly, there is the possibility that the fail-over service may not be available when it is required.

Follow these steps to confirm the Managed Router fails over to the Secondary service (4G) when the Primary service is unavailable or disconnected:
  1. Test your regularly used applications and online services are working. These may include :
    1. Office 365
    2. Email
    3. VPN services
    4. Remote Access
    5. Online applications
  2. Disconnect the cable for your primary internet connection on your Summit NTU.
    1. Depending on the device this may be port 1 or port 5. It will be labeled “Primary NBN” or “FTTX”.
  3. Allow 1 to 1.5 minutes for the fail over to determine the primary connection is offline, and to switch over to the 4G connection.
  4. RE-test your regularly used applications and online services are working. See examples above.
  5. Once testing is complete, reconnect the cable for your primary internet connection.
  6. Allow 1 to 1.5 minutes for the primary internet connection to re-establish again.
  7. RE-test your regularly used applications and online services are working. See examples above.

If all the above tests complete successfully, your 4G fail over is operational.


If there is a problem and the 4G failover doesn't perform as expected then please contact our support team on 1300 049 749 or email support@summitinternet.com.au

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