Creating Audio Messages for Summit Phone Systems
Creating high quality audio files for your phone system as not as difficult as it sounds, please use this guide to help you.
To produce a high quality audio file yourself there are a few simple steps to achieve this,
- Write yourself a script of what you want to say;
- This will help you say what you need to say and ensure you don't miss the important items you want said
- Find a quite space to record the file
- To get the best results you want to reduce any background noise to an absolute minimum
- Use the best microphone you can
- This might be a headset used for calls, a pair of headphones or the microphone on a mobile device
- If you are not sure of what is best it might be best to try with multiple devices to see what sounds best
- Ensure the file is in the correct format for the phone system.
- We require all audio files to be in the following format
- Format: WAV
- Channel: Mono
- Bit rate: 8 kHz
- Sampling: 16 bit
- You may need to convert the file there are many free converters however here is a link to one we use when needed https://convertio.co/audio-converter/
- Listen back to the file and make sure the audio is clear and at a good volume
- Please check for any background noise, slurring or distortion in the audio file
- Once you are happy with the file or files send them to Summit with a description of how you want them implemented
- Please label the files so we can make sure they are put in the right place for your system
If you would like to create a text to speech greeting another free resource is Narakeet https://www.narakeet.com/app/text-to-audio however please keep in mind these may need to be formatted for use in the phone system
Related Articles
Flex Best Practice - How to rename a phone in FlexPBX
How to rename a phone in FlexPBX This is the best practice method of renaming a phone when a staff member changes position or jobs. Log onto the tenancy in FlexPBX Portal First remove the device from the user : Click 'Users' (see picture 1) Locate ...
FlexPBX VLAN Configuration
The FlexPBX standard handset supports the separation of Voice and Data using virtual lans or VLANS. The advantage of separating the voice and data is the traffic priority can be assigned to the voice traffic ensuring good audio quality. To configure ...
FlexPBX - Quick Start Guide
Basic Call Features in Flex PBX Making a Call Dial the number of the keypad. Your call will automatically connect (may take up to 5 seconds); alternatively, you can press the Send soft key (Button 12). You can also press the Speakerphone key or the ...
Bria Enterprise - Desktop Quick Start Guide - Summit Internet
Bria Enterprise - Desktop Quick Start Summit Internet provide an enterprise license of Bria Enterprise as our FlexPBX Softphone Solution. These instructions will help you get the most out of the tool. Bria Enterprise Download Links MAC OS ...
Summit Mobile - Transfer your eSim to a new phone
Summit Mobile - Transfer your eSim to a new phone When upgrading your mobile phone to a new device you may need to transfer your eSim to the new device. Apple iPhones Summit Mobile supports eSIM transfers from your previous iPhone to your new iPhone ...