How to rename a phone in FlexPBX

Flex Best Practice - How to rename a phone in FlexPBX

How to rename a phone in FlexPBX


This is the best practice method of renaming a phone when a staff member changes position or jobs.


Log onto the tenancy in FlexPBX Portal
  1. First remove the device from the user :
    • Click 'Users' (see picture 1)
    • Locate the user you wish to change (see picture 1)
    • Click on the device allocated to the user (see picture 1)
    • Click 'Unassign' to remove the device. (see picture 2)
    • Click 'Save Changes' ((see picture 2)
  2. Remove the extension from the user:
    1. Click on the extension number
    2. Select Unassign
    3. Click add an extension and add a random number ie 9999
    4. Click Save Changes
  3. Add a new user : 
    1. Click 'Users', then click 'Add User' (Picture 3)
    2. As a bare minimum, fill in 'FirstName', 'LastName', 'EmailusedforLogin' and 'Password' 
      1. Enter the extension number that was unassigned in step 2 above.
      2. Summit recommends NOT selecting 'Send credentials to this user'
    3. Click 'CreateUser' (Picture 4)

    4. The user will now show up as a row in 'Users' (Picture 5)

  4. Add a device to the new user :
    1. Click 'Users', then click in the 'Devices' cell of the user you wish to add a device to (Picture 6)
    2. Click 'Add from Spare Devices' (Picture 7)
    3. Select the device(s) you wish to add to the user, and click 'Select' (Picture 8)
    4. The Device will now show up in the list, click 'Save Changes' to finish (Picture 9)

    5. A Device Icon will now show up in the User's row (Picture 10)



Picture 1:


Picture 2:


Picture 3

Picture 4

Picture 5

Picture 6

Picture 7

Picture 8

Picture 9

Picture 10


    • Related Articles

    • FlexPBX VLAN Configuration

      The FlexPBX standard handset supports the separation of Voice and Data using virtual lans or VLANS.  The advantage of separating the voice and data is the traffic priority can be assigned to the voice traffic ensuring good audio quality. To configure ...

    • FlexPBX - Quick Start Guide

      Basic Call Features in Flex PBX Making a Call Dial the number of the keypad. Your call will automatically connect (may take up to 5 seconds); alternatively, you can press the Send soft key (Button 12). You can also press the Speakerphone key or the ...

    • FlexPBX Feature Codes

      List of feature codes Here is a list of feature codes you can dial on a phone that is in the FlexPBX system. Call Forwarding Enable Call Forwarding (*72) This feature code is used to exclusively enable call forwarding. The default code is “*72”, and ...

    • Bria Enterprise - Desktop Quick Start Guide - Summit Internet

      Bria Enterprise - Desktop Quick Start Summit Internet provide an enterprise license of Bria Enterprise as our FlexPBX Softphone Solution. These instructions will help you get the most out of the tool. Bria Enterprise Download Links MAC OS ...

    • How to Autoprovision Yealink phones without DHCP Option 66

      How to Autoprovision Yealink phones without DHCP Option 66 My router doesn't have option 66 available. How can I auto provision the phones with it? You can add the auto provisioning URL directly into the handsets. http://p.sipvoice.com.au Determine ...