NBN FTTP Setup
NBN FTTP Setup
Step 1 - Locate the FTTP Network Termination Device (NTD)
Find the indoor nbn™ FTTP Network Termination
Device (NTD) in your home. This will usually be
installed in a garage, but may be located in an odd
location such as a wardrobe, cupboard or underneath
a staircase. Ensure you check your entire home for the
NTD including any unusual places that you may not
expect.
The NTD may
be installed without a battery backup unit (as shown
above) or with an optional battery backup unit. The
image to the left shows the NTD installed alongside a battery backup unit.
Please note that the battery backup adds little value to
an FTTP service. If your power is cut, your NTD unit will continue to run for a limited time on the
battery backup, but your wireless modem/router will
not be powered, and any associated services such as a
VoIP phone service will also stop working.
Step 2 - Connect your router/firewall
You will need to plug your router/firewall into your FTTP Network Termination Device (NTD) to connect your Internet service. First, remove the cover on the NTD to access the ports on the bottom. Press the two clips on either side and lift the cover at an angle (as shown below) to remove it.
Ensure that the included power cable from the power
port on the back of the FTTP Network Termination
Device (NTD) is plugged in and secure. Plug the other
end of the power cable into a power wall outlet in your
home and switch the power point on.
After a few minutes, you should notice the POWER
and OPTICAL lights on the front of the NTD turn solid
green. If you have a battery backup unit installed, the
ALARM button may also be green. If the optical light
on your nbn™ FTTP NTD remains red or is off, please
contact our support team for further troubleshooting.
Now, take your modem/router’s power supply cable
and use it to connect your modem/router’s power
port to an electrical outlet. Switch the power point on.
Take your Ethernet cable (this is typically blue, yellow,
grey or white) and plug one end into the required
yellow port marked UNI-D on the back of the nbn™ FTTP Network Termination Device (NTD). The active
UNI-D port would have been sent to you via email - in many cases this is usually UNI-D1 but may be
another number.
Plug the other end of this Ethernet cable into the
WAN port on your modem/router. This may also be
labelled as INTERNET or WAN/LAN. The Ethernet
cable is larger than a telephone cable. DO NOT use the
telephone cable to plug in your modem/router to the
nbn™ FTTP Network Termination Device (NTD).
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