Ringotel Desktop Quick Start Guide
How to Log
Into Ringotel
Use
the log in details provided by Summit Internet


In case of any errors occurring during authentication process -
please check if the information you entered is correct and you
have a stable internet connection
How to Connect your Headset
Settings →
Audio
·
Select your recording device
(this is the microphone)
·
Select your playback device
(this is your headset earpiece)
·
Select your ring device (this is
what will ring on incoming calls)
User interface
Switch between screen sizes
Make a call
Press the keypad button, enter your number (click buttons or use keyboard) then press

Make a call from a Speed Dial List
1. Click on the + icon
2. Select Speed dial list
3. Select your speed dial
Answer a call
Click on the

icon, to answer a call, or the

icon, to drop it.

Hang Up A Call
To hang up a call, click the

button.
Put a call on hold
To put a call on hold:
Click the

icon on the Call
panel or in the Pop-up window.
To resume a call from hold:
Click the same icon again to
resume

Call transfer: Blind transfer
To transfer a call:
1. Click the

icon on a Call panel or Pop-up
window.
2. Choose a contact you want to transfer a call to from
the list or enter a new phone number in a Search
field and click on the Blind transfer icon.
Call transfer: Attended transfer
To make a warm transfer:
1. Follow the steps 1 and 2 like for Blind Transfer but
press Attended transfer button instead.
An additional active panel will appear for the second active
call while the first active call will be put on hold
automatically.
2. Click on the Transfer button at Active Line or Pop-up
window.

Call parking
To park a call:
1. Click the

icon on a Call panel or Pop-up
window.

2. Select the Park slot you wish to use
3. Confirm you wish to park the call by selecting YES
To retrieve a parked call
Click the

icon on the park slot
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