What is a NBN Subsequent Installation charge - explanation
NBN Subsequent Installation charge
While a small number of businesses may be subject to additional NBN Co installation charges, the NBN Co Subsequent Installation is the most common.
NBN Co Subsequent Installation generally applies to premises connecting to the nbn™ using a Fibre to the Node (FTTN), Fibre to the Basement (FTTB) or Fibre to the Cabinet (FTTC) connection type. Similar to ADSL2+, the NBN Co uses a copper telephone line to connect your address to the nbn™. Therefore you’ll need an existing telephone line connected at your premises to get the nbn™.
What happens if I do not have an existing telephone line at my address?
If you don’t have a telephone line at your address, the NBN Co technician will need to install a new telephone line otherwise, you will not be able to connect to the nbn™. If you opt to proceed with the connection, a $300 Additional Line Connection Fee is levied by the NBN Co.
What happens if I have an existing telephone line at my address?
If you have an existing telephone line at your address, the NBN Co should be able to use this line to connect your premises to the nbn™, however, in some cases, it may require additional information to connect it. This may include the phone number of the line.
If your phone line is active, you will need to provide the phone number. If you do not know it or have recently moved into a rental or recently purchased property where the previous occupant has not yet cancelled their services (or the cancellation has not yet completed), you may have to provide Proof of Occupancy as your order will go into Connect Outstanding.
If you are unable to provide the phone number, Proof of Occupancy or the NBN Co determines it needs to install a new phone line and you opt to proceed with the connection, a $300 Additional Line Connection Fee is levied by the NBN Co.
Summit Internet pass this charge through to the customer.
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