Setup
Integrating Microsoft 365 contacts into Ringotel
Here is how you can integrate Microsoft 365 Contact list into Ringotel. Prerequisites: PRO License package required (incurs extra costs per month) Can only be applied to entire organisation, cannot be configured on a per-user basis. Must be enabled ...
Install Ringotel on Android
Here are the steps to install the Ringotel app on Android IMPORTANT : UNINSTALL BRIA ENTERPRISE IF YOU HAVE IT INSTALLED. Uninstall instructions here : https://helpdesk.summitinternet.com.au/portal/en/kb/articles/uninstall-bria-enterprise 1. Download ...
Uninstall Bria Enterprise
The following documents are how to uninstall Bria Enterprise : WINDOWS MAC OS (TBA) Apple/iOS Android
Uninstall Bria Enterprise - Apple/iOS
1. Tap and hold on the Bria Enterprise icon 2. Select "Remove App" 3. Select "Delete App" (NOTE : selecting "Remove from Home Screen will NOT uninstall the app) 4. Confirm you want to fully delete the app by selecting "Delete" 5. The app will now be ...
Uninstall Bria Enterprise - Android
Here is how to uninstall Bria Enterprise from an Android device. Note : instructions may vary based on Android version or device provider. 1. Open Settings 2. Select Apps 3. Locate and tap the Bria Enterprise icon 4. Tap Uninstall 5. Press OK on the ...
Uninstall Bria Enterprise - Windows
Here are the steps to uninstall Bria Enterprise for Windows : NOTE : THE APP MUST BE CLOSED BEFORE BEGINNING THIS PROCESs 1. Click the Start Menu icon 2. In the search box, type "Installed Apps" (without the quotes) 3. Select the Installed Apps Icon ...
Ringotel - How to use a Call Park feature
Call Park feature allows you to put a call on hold and retrieve it from another extension or a device. Please check with your system administrator if the Call Park feature is enabled for your user account. Ringotel Call Park provides the following ...
Ringotel - Supported headset devices
Currently, with all PC headsets the call control works only via USB (dongle if there is one). All Plantronics (Poly) headsets for call control require the installation of the old controller (application) Plantronics HUB (Poly hub does not yet have ...
Minimum system requirements for the Ringotel desktop app
Windows 8.1, or later macOS 10.15 (Catalina), or later Minimum 1.1 GHz or faster, two core At least 4 GB of RAM The minimum bandwidth requirements are: Call type Minimum download/upload speed Audio call (OPUS) 12kbps / 12kbps Audio call (G711) 80kbps ...
Ringotel - Getting started with the iOS app
Install Ringotel app on your iOS devices for reliable communication with clients and colleagues through your PBX extension. Download the app To download the Ringotel app to your iOS device(s), please go to the App Store and search for Ringotel or ...
Ringotel - Getting started with the Android app
Install Ringotel app on your Android devices for reliable communication with clients and colleagues through your PBX extension. Download the app To download the Ringotel app to your Android device(s), please go to the Google Play and search for ...
Call Recording
Call Recording Sometimes one wants to record inbound calls for posterity, quality assurance, training, or for other purposes. Let's take a look at how that is setup! The Callflow In the callflow editor, on the right hand side, select the "Call ...