Summit Technical Support | Phone Hardware

Phone Hardware
Checking your phone has an IP address
If one or more of your phones onsite are not connecting to the system which Summit is providing, one issue may be that the phone is not acquiring an IP address in your local network. This document will show you how to check if your device has an IP ...

Popular Articles
How to Request Service Cancellation through the Summit Portal
If you would like to cancel your service with Summit, you may do so through the Summit Portal. Here is a step by step guide to help you raise a cancellation request through Summit Portal. Summit do require 30 days notice of service cancellation. If ...
SIP Trunk Setup and Troubleshooting guide
Introduction This is a guide to configure your phone systems using Summit's SIP or VoIP account. Implementation Use Cases Third party SIP Phones SIP compatible PBX SIP compatible Gateways, ATA, etc. Voice Network Figure 1: Enterprise voice ...
What is a NBN Subsequent Installation charge - explanation
NBN Subsequent Installation charge While a small number of businesses may be subject to additional NBN Co installation charges, the NBN Co Subsequent Installation is the most common. NBN Co Subsequent Installation generally applies to premises ...
What are the Number Porting Charges ?
Number portability lets you keep your number when changing from one phone company to another. Taking your telephone number to another phone company is known as ‘porting’. The Number Porting process To port your numbers to Summit Internet: Contact ...
How to update your Credit Card details with Summit Internet?
The best way to update expired or failed credit cards is through the Summit Billing Portal. Summit Billing Portal If you require a login, please contact our accounts team on 1300 049 749. Once logged into the portal follow these instructions to ...

Recent Articles
3CX Call Quality Monitoring
To enable call quality monitoring Select your name from the top corner Select Monitor Connection Quality Select the number of days to be able to record the quality monitoring You can view the quality as an administrator from Admin> Reports > Call Log ...
Factory Reset Yealink W60 / W70 Cordless Base
To factory reset a Yealink W60B/W70B base station, navigate to the base reset option within the system settings on the handset. Steps to reset using the handset: Access the menu: Press the OK button on the handset to access the main menu. Navigate to ...
Factory Reset Fanvil V64 Handset
How to factory reset your Fanvil V64 Handset Press and Hold the button with the o When prompted to Factory Reset, press ok The Phone will Restart then download the config again
Reset Network Setting - Apple iOS
Go to Settings > General > Transfer or Reset iPhone > Reset Select General Scroll to the bottom - Select Transfer or Reset iPhone Select Reset Select Reset Network Settings Confirm Reset Network Settings Reset Network Settings: This will force the ...
Tips to Minimise Data Usage When Using International Global Roaming with Summit Mobile
Introduction Traveling abroad can be exciting, but high data roaming charges can quickly add up. Here are some practical tips to help you minimise data usage and avoid hefty bills while using international global roaming. Tips to Minimise Data Usage ...

Summit Technical Support | Phone Hardware | Knowledge Base

Phone Hardware

Checking your phone has an IP address

Popular Articles

How to Request Service Cancellation through the Summit Portal

SIP Trunk Setup and Troubleshooting guide

What is a NBN Subsequent Installation charge - explanation

What are the Number Porting Charges ?

How to update your Credit Card details with Summit Internet?

Recent Articles

3CX Call Quality Monitoring

Factory Reset Yealink W60 / W70 Cordless Base

Factory Reset Fanvil V64 Handset

Reset Network Setting - Apple iOS

Tips to Minimise Data Usage When Using International Global Roaming with Summit Mobile