How to Set Up Your Yealink WH62 Headset, Install Yealink Desktop Software, and Upgrade Firmware

Step 1: Plug in the Yealink WH62 Headset to Your Computer

1. Unbox the Headset: Remove the Yealink WH62 headset and base station from the packaging.
2. Connect the Base Station:
   • Plug the base station into a power source using the provided power adapter.
   • Connect the base station to your computer using the included USB cable.
     
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3. Turn on the Headset: Press the multifunction button on the headset for 2 seconds to turn it on.
4. Pair the Headset with the Base: Place the headset on the base station. The LED indicator will turn solid blue once paired.
   

Step 2: Install the Yealink Desktop Software

1. Download the Software:
   • Visit the Yealink Software Download page.
   • Download the "Yealink USB Connect" software for your operating system (Windows or Mac).
2. Install the Software:
   • Open the downloaded file and follow the on-screen instructions to install the software on your computer.
3. Launch the Software: Once installed, open the Yealink USB Connect software.

Step 3: Upgrade the Firmware

1. Connect the Headset: Ensure your Yealink WH62 headset is connected to your computer via the base station.
2. Open Yealink USB Connect: Launch the Yealink USB Connect software.
3. Check for Updates:
   • In the software, select your headset model.
   • Click on "Update Device" to check for available firmware updates.
     
     
     
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Troubleshooting Tips

• Ensure Compatibility: Make sure the firmware version is compatible with your specific headset model.
• Stable Connection: Avoid disconnecting the headset or turning off the computer during the update process to prevent any issues.
• Regular Updates: Check for firmware updates regularly to ensure your headset is always running optimally.

Update the Firmware:

• If an update is available, follow the on-screen prompts to download and install the firmware.
• Wait for the update process to complete, which may take a few minutes.
  

If you need assistance please contact Summit Internet support on 1300 049 749 or support@summitinternet.com.au