How to install the Yealink Desktop Software for your WH62 Yealink headset

How to install the Yealink Desktop Software for your WH62 Yealink headset


  1. Unbox the Headset: Remove the Yealink WH62 headset and base station from the packaging.
  2. Connect the Base Station:
    • Plug the base station into a power source using the provided power adapter.
    • Connect the base station to your computer using the included USB cable.

  3. Turn on the Headset: Press the multifunction button on the headset for 2 seconds to turn it on.
  4. Pair the Headset with the Base: Place the headset on the base station. The LED indicator will turn solid blue once paired.



  1. Download the Software:
  2. Install the Software:
    • Open the downloaded file and follow the on-screen instructions to install the software on your computer.
  3. Launch the Software: Once installed, open the Yealink USB Connect software.

Step 3: Upgrade the Firmware

  1. Connect the Headset: Ensure your Yealink WH62 headset is connected to your computer via the base station.
  2. Open Yealink USB Connect: Launch the Yealink USB Connect software.
  3. Check for Updates:
    • In the software, select your headset model.
    • Click on "Update Device" to check for available firmware updates.


Troubleshooting Tips

  • Ensure Compatibility: Make sure the firmware version is compatible with your specific headset model.
  • Stable Connection: Avoid disconnecting the headset or turning off the computer during the update process to prevent any issues.
  • Regular Updates: Check for firmware updates regularly to ensure your headset is always running optimally.
  • Update the Firmware:
    • If an update is available, follow the on-screen prompts to download and install the firmware.
    • Wait for the update process to complete, which may take a few minutes.

    • NotesIf you need assistance please contact Summit Internet support on 1300 049 749 or support@summitinternet.com.au 

      • Related Articles

      • How To Update Firmware On A Yealink Headset

        This guide will take you through the steps to update the firmware of your Yealink headset. In this example the headset I'll be using is a Yealink WH64. 1. Before You Begin Supported Devices Yealink USB Connect supports most Yealink USB headsets and ...

      • Yealink WH64 – New User Setup & Usage Guide

        Overview The Yealink WH64 is a professional wireless headset designed for use with PCs, desk phones, and (on supported models) mobile devices. This guide walks new users through setup, pairing, and daily operation. 1. What’s in the Box WH64 Mono or ...

      • Ringotel - Supported headset devices

        Currently, with all PC headsets the call control works only via USB (dongle if there is one). All Plantronics (Poly) headsets for call control require the installation of the old controller (application) Plantronics HUB (Poly hub does not yet have ...

      • How to Use the Yealink WH64 Headset with 3CX

        How to Use the Yealink WH64 Headset with 3CX (For Summit Internet customers using Yealink T73 desk phones and the 3CX Web App) 1. Overview The Yealink WH64 is a wireless DECT + Bluetooth headset designed for seamless integration with Yealink desk ...

      • Quick Start Guide - Yealink T73U Handset

        ? Yealink T73U – Quick Start Guide ? 1. What’s in the Box Yealink T73U IP phone Handset & cord Stand Network cable ☎️ 2. Handset Overview The generated image above shows a front view of the Yealink-style desk handset similar to the T7‑series ...