🌐 Option 1 — Set Your Greeting in the 3CX Web Client

1. Log in

Open the 3CX Web Client using your welcome email link and sign in.

2. Go to Your Greeting Settings

Click your profile picture in the top‑right corner, then select:
Settings → Greetings

3. Pick the Greeting You Want to Change

Each status (Available, Away, Do Not Disturb, etc.) can have its own greeting.

4. Choose How to Add Your Greeting

You can:

• Upload a prerecorded greeting
• Record using your computer’s microphone
• Record using your desk phone
• Delete a greeting
• Revert to the default system greeting

5. Save

Your greeting is saved automatically and applied to the chosen status.

🖥️ Option 2 — Set Your Greeting in the 3CX Windows Desktop App

1. Open the app

Launch the 3CX Desktop App on your PC.

2. Open Greeting Settings

Click your profile picture, then select:
Configure → Greetings

3. Add or Record Your Greeting

Choose to upload a file, record via your PC, or record via your desk phone.

4. Save

Your new greeting is applied immediately.

Option 3: Using the 3CX Mobile App

✅ Steps:

1. Open the 3CX mobile app.
2. Tap the keypad.
   
3. Enter and dial “999” or "99999" and then your voicemail pin, and then the # key, when prompted.
   
4. Press "9" for options, when prompted.
5. Enter the "8" to change your greeting, and then "8" to record the greeting.
6. Record your message and save.

🎙️ Tips for a Great Voicemail Greeting

• Record in a quiet room
• Speak clearly and slowly
• Tell callers who you are and what to do next
• Keep it short and friendly