How-To setup a Yealink WH64 headset

Yealink WH64 – New User Setup & Usage Guide

Overview

The Yealink WH64 is a professional wireless headset designed for use with PCs, desk phones, and (on supported models) mobile devices. This guide walks new users through setup, pairing, and daily operation.


1. What’s in the Box

  • WH64 Mono or Dual headset
  • Charging base
  • USB‑A or USB‑C cable
  • Power adapter
  • Quick start card

2. Initial Setup

Power On the Headset

  • Slide the power switch to turn the headset on.
  • LED indicators will show the current status.

Connect the Base

  1. Plug the power adapter into the base.
  2. Connect the base to your PC using the supplied USB cable.
  3. (Optional) Connect the base to a desk phone using the headset port.
  4. Dock the headset on the base to begin pairing.

Pair the Headset

  • Place the headset on the base.
  • Pairing completes automatically.
  • The LED indicator confirms successful pairing.

3. Connecting to Devices

PC Connection

  • Connect the base to your computer via USB‑A or USB‑C.
  • The headset works with most softphones (Teams, Zoom, Webex, etc.).
  • For best performance, install Yealink USB Connect to manage firmware and settings.

Desk Phone Connection

  • WH64 works natively with Yealink desk phones.
  • For third‑party phones, an EHS62 adapter may be required.

Mobile Device (Bluetooth Models Only)

  1. Switch the headset to Bluetooth mode.
  2. Open Bluetooth settings on your phone.
  3. Select Yealink WH64 from the list.

4. Charging

  • Dock the headset on the charging base.
  • A full charge is recommended before first use.
  • LED indicators show charging progress.

5. Using the Headset

Call Controls

  • Answer/End Call: Tap the call button
  • Mute/Unmute: Press the mute button
  • Volume: Use the volume controls
  • Teams Button (Teams Edition): Opens Teams or answers Teams alerts
  • Voice Assistant (Mobile Mode): Activates supported assistants

LED Indicators

  • Solid green: Active call
  • Flashing green: Incoming call
  • Red: Mute or busy
  • Flashing red: Low battery

6. Software Management

Install Yealink USB Connect to:

  • Update firmware
  • Adjust audio settings
  • View device status
  • Manage Bluetooth/DECT connections

Related Articles:

Info
If you still need assistance, please reach out to our support team using support@summitinternet.com.au or by giving us a call on 1300 049 749 

    • Related Articles

    • How To Update Firmware On A Yealink Headset

      This guide will take you through the steps to update the firmware of your Yealink headset. In this example the headset I'll be using is a Yealink WH64. 1. Before You Begin Supported Devices Yealink USB Connect supports most Yealink USB headsets and ...

    • Quick Start Guide - Yealink T73U Handset

      ? Yealink T73U – Quick Start Guide ? 1. What’s in the Box Yealink T73U IP phone Handset & cord Stand Network cable ☎️ 2. Handset Overview The generated image above shows a front view of the Yealink-style desk handset similar to the T7‑series ...

    • How to Use the Yealink WH64 Headset with 3CX

      How to Use the Yealink WH64 Headset with 3CX (For Summit Internet customers using Yealink T73 desk phones and the 3CX Web App) 1. Overview The Yealink WH64 is a wireless DECT + Bluetooth headset designed for seamless integration with Yealink desk ...

    • SIP Trunk Setup and Troubleshooting guide

      Introduction This is a guide to configure your phone systems using Summit's SIP or VoIP account. Implementation Use Cases Third party SIP Phones SIP compatible PBX SIP compatible Gateways, ATA, etc.   Voice Network Figure 1: Enterprise voice ...

    • How to install the Yealink Desktop Software for your WH62 Yealink headset

      How to Set Up Your Yealink WH62 Headset, Install Yealink Desktop Software, and Upgrade Firmware Step 1: Plug in the Yealink WH62 Headset to Your Computer Unbox the Headset: Remove the Yealink WH62 headset and base station from the packaging. Connect ...